IEOSUIA POS · Contact
Get help with IEOSUIA POS
Contact support@ieosuia.com for POS product questions and business-account help. Include a clear description of what you are trying to do and the relevant page or visible error.
Before starting a business account
Use the feature pages to check how sales, shop stock, receipts and reporting work. The pricing page shows the actual shop and staff allowances for Starter, Growth and Business.
If your business depends on a particular device, quantity model or workflow, ask support about it before relying on the platform. Offline selling, fractional quantities, partial returns and direct customer-card processing are not currently provided.
Help with an existing account
Explain which task is affected, the device/browser you are using and the wording of any visible error. A screenshot can help, but remove customer details or other business-private information before sharing it.
Never send your password, verification link, recovery token, full card details or API keys. If you cannot sign in, use the account recovery route before sending a support request.
Subscription and privacy questions
For an unconfirmed subscription payment, check the existing entry's payment status in Billing before trying another checkout. Send the billing reference directly to support if a provider/account issue needs investigation; do not publish it in a public page.
Privacy, cancellation and refund-review questions are covered by the linked policies. Support response times and operating hours are not promised on this page.